Paper enrolment questions and answers

How do I enrol?

You can download and print off an enrolment form, or call 01420 592210 to ask for a form.

How do I pay for my course?

You can provide your debit/credit card details on the enrolment form or send us a cheque (made payable to Alton College). If you wish to pay by cash, please visit us in person.

Which credit/debit cards can I use for payment?

VISA Debit, Maestro, Switch, Solo, JCB, VISA, MasterCard, Electron.

Please note that Solo and Electron swipe cards can only be processed in person.

Why do you need to know my date of birth?

Our courses are normally subsidised by the government and the government requires us to have the date of birth for every funded student. The information is used for statistical monitoring of student participation - e.g. how many students of a certain age choose certain courses and so on. The date of birth is also helpful in identifying students with similar names.

Why do you need to have information on ethnic origin and disability?

Our funding body asks us for this information, and uses it to monitor our services - making sure we provide services fairly. We use information on disability to help us make sure we're able to meet your needs whilst providing courses for you.

Is it possible to cancel my enrolment and receive a refund?

Yes. This is subject to conditions - please see the refunds and cancellations section for further details.

What confirmation do I get once I've enrolled?

We'll send you a confirmation letter with details of your course start date and time. We'll include a map, directions to our College, information about parking and where to find our main Reception or Student Hub (where you'll find out your room number on arrival).

Do I have to pay to use the College car park?

To use our car park, you must display a parking permit in your vehicle.

• If you are enrolled on a one day course then there's no charge for the car park and you will be sent a Visitor Parking Permit with your confirmation letter
• If your course lasts five weeks or less, there's no charge for the car park and you can obtain a FREE Visitor Parking Permit via our Online Store
• If your course is in the daytime and lasts more than five weeks, you'll need to buy a permit from the Online Store 
• If you attend a free literacy and/or numeracy course or you get help with your course fees, you may be entitled to free parking.